TryClaw

Privacy Policy

Last updated: February 24, 2026

1. Introduction

TryClaw (“we,” “us,” or “our”) operates the platform at tryclaw.xyz. This Privacy Policy explains what information we collect, how we use it, and the choices you have. We encourage you to read this policy carefully.

2. Information We Collect

Information you provide directly:

  • Account information — When you sign up via a third-party authentication provider (e.g., Google), we receive your name, email address, and profile picture.
  • Payment information — Payments are processed by Stripe. We do not store your full credit card number on our servers.
  • Agent configuration — Settings and preferences you apply to your deployed OpenClaw instances.
  • Support communications — Any information you provide when contacting our support team.

Information collected automatically:

  • Usage data — Pages visited, features used, and interactions with the Service.
  • Device information — Browser type, operating system, device type, and screen resolution.
  • Log data — IP addresses, access timestamps, referring URLs, and error logs.
  • Cookies and similar technologies — Used to maintain sessions, remember preferences, and analyze usage patterns.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the Service
  • Process payments and manage subscriptions
  • Deploy and manage your OpenClaw agent instances
  • Send transactional communications (account confirmations, billing notices, security alerts)
  • Send optional promotional updates about new features (you can opt out at any time)
  • Improve and personalize the Service experience
  • Analyze usage trends and improve performance
  • Detect, prevent, and address fraud, abuse, or technical issues
  • Comply with legal obligations

4. Third-Party Services

We work with the following categories of service providers:

  • Payment processing — Stripe processes payments securely on our behalf.
  • AI model providers — Anthropic, OpenAI, Google, Mistral, and others process conversations routed through your deployed agent. Please review their respective privacy policies.
  • Analytics — We use analytics tools to understand Service usage and improve the experience.
  • Messaging platforms — Telegram, Discord, WhatsApp, and Slack facilitate communication between your AI agent and end users.
  • Email services — Third-party providers deliver transactional and marketing emails.

We do not sell your personal information to third parties.

5. Conversations and AI Data

Messages sent to and from your deployed agent are processed by the third-party AI model provider you select. We may temporarily store conversation metadata (such as message counts and timestamps) to operate the Service and track usage. We do not use conversation content for AI model training or marketing purposes.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete or anonymize your personal data within 30 days, unless we are required to retain it for legal or compliance reasons.

7. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS/SSL), secure authentication mechanisms, and role-based access controls. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Cookies

We use cookies for the following purposes:

  • Essential cookies — Required for core Service functionality, including authentication and session management.
  • Analytics cookies — Help us understand how visitors use the Service so we can improve it.

You can manage cookie preferences through your browser settings. Disabling essential cookies may affect Service functionality.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal data
  • Object to or restrict certain processing of your data
  • Request a portable copy of your data in a machine-readable format
  • Withdraw consent for data processing at any time
  • Opt out of marketing communications

To exercise any of these rights, contact us at support@tryclaw.xyz.

10. Children's Privacy

The Service is not intended for individuals under 18 years of age. We do not knowingly collect information from children. If we become aware that we have inadvertently collected data from someone under 18, we will promptly delete that information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We take appropriate safeguards to ensure your data is protected in accordance with this policy regardless of where it is processed.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by an updated “Last updated” date at the top of this page. We encourage you to review this policy periodically.

13. Contact Us

Questions about this Privacy Policy or our data practices? Reach out at support@tryclaw.xyz.